MBS Return / Exchange Policy
If I buy something from Mike’s Bike Shop, can I return it?
Yes (with just a few exceptions)
We know that sometimes you buy something that doesn’t work out the way you had hoped, and for that reason we did our best to make a return policy that is helpful for you.
Almost anything you buy from Mike’s Bike Shop may be returned within 30 days from when you bought the item (retail store). For online purchases, within 30 days of the day you received your merchandise.
There are a very few exceptions you should know about, which are listed below:
Are any sales final?
Yes - Gift Cards and any items purchased at a discount of 25% off or greater are NOT returnable! Also, clothing that is worn against the skin and electronics that have been opened are ineligible for return.
What about Bicycles?
Bicycles cannot be returned for a refund but are welcomed for exchange as long as they are in unused condition.
What about special order items?
If it is a 'special order' item that we normally keep in our store inventory, but just happened to be out when you needed it, then of course we would be happy to take it back for you. If it is an item that we normally DO NOT stock in our store inventory, then it will be ineligible for return.
All items must be returned in original packaging, with all tags attached, and with store receipt!